FREQUENTLY ASKED QUESTIONS
1. Is my child eligible for the programs?
Our programs cater to children aged 4 to 14 years and we do not require him/her to have prior STEM and/ or robotics knowledge.
Our KinderSTEM program is suitable for 4 to 5 year olds.
Our WeDo 2.0 program is suitable for 6 to 7 year olds.
Our Mindstorms EV3 program is suitable for 8 year olds and above.
2. How do I register?
For our WeDo & Mindstorms Basic Programs and Holiday Workshops, you can register online. However, your registration will only be confirmed after we receive payment.
For the other programs, please drop us an
enquiry or head down to our
centre.
3. How do I make payment? Must I pay the full amount upfront?
We accept payment in cash, NETS, inter-bank transfer, GrabPay and PayNow. Yes, we require full payment upfront.
Payment should be completed minimally 3 days before the workshop and course commencement.
4. Will there be a make-up lesson if my child is unable to attend the class?
We will provide only one make-up lesson for regular WeDo & Mindstorms programs for reasons other than the student being sick (supported with medical certificate).
For KinderSTEM, we will only provide 1 make-up lessons per module. The make-up lesson will be arranged at the discretion and prerogative of Inventive Kids Pte Ltd. However, if it is the last lesson for the program, there will be no make-up lesson provided.
For holiday programs, if the lesson missed is on the last day of the school holiday, the student will have to attend regular programs instead. If the lesson missed is a special themed workshop, the student will have to wait for the next holiday and no refund will be provided.
The duration of the WeDo & Mindstorms make-up lessons is 1 hour 30 minutes while make-up lessons for Kinder STEM is 1 hour. In the event where the date and timing of the make-up lesson have been confirmed and the child does not turn up, the lesson is considered completed and without any refund.
5. Will there be any photos or videos taken?
Photos and videos may be taken during the workshop sessions for the purpose of sharing with parents as well as for our social media platforms and marketing materials. Please inform the trainer in advance if you do not wish your child’s photos to be used for such purposes.
6. How many days in advance must I register my child for the programs?
At least 3 days in advance. However, your registration is confirmed only after payment has been received.
7. Are your trainers qualified to conduct lessons for special needs children?
Inventive Kids is an inclusive organisation that aims to develop children of every background through our programs. However, our trainers are not trained to teach children with special needs at the moment. We seek your kind understanding in disclosing your child's medical information or learning ability to us so that we can determine if we are appropriately trained to ensure that your child will benefit from the program. We assure you that this information will remain within the company. We apologise for the inconvenience caused.
